Shipping policy

Thank you for shopping with us! We strive to ensure your order reaches you safely and promptly. Please take a moment to review our shipping policy.

1. Order Processing

Orders are processed within 1-2 business days (Monday through Friday, excluding holidays) after payment is confirmed.
Orders placed on weekends or holidays will be processed the following business day.
You will receive an email notification with tracking information once your order has shipped.

2. Shipping Methods & Rates

We offer various shipping options to suit your needs:
- Standard Shipping: 5-7 business days (depending on your location).
- Expedited Shipping: 2-3 business days.
- Overnight Shipping: Next business day delivery.
Shipping rates are calculated at checkout based on your delivery address and the shipping method selected.

3. Domestic Shipping (within [Your Country])

We currently ship to all states within [Your Country].
Free standard shipping on orders over $[Amount] (excluding taxes and discounts).
Expedited and overnight shipping options are available at an additional cost.

4. International Shipping

We offer international shipping to select countries.
International shipping rates and delivery times vary by location. You will be able to see available options and their costs at checkout.
Please note that customs duties, taxes, and import fees are the responsibility of the customer. These fees are determined by the destination country and may be due upon arrival.

5. Shipping Restrictions

We do not ship to P.O. Boxes or APO/FPO addresses.
Some locations may have shipping restrictions due to local laws, which could impact the availability of shipping options.

6. Delivery Issues

If your order has been marked as delivered but you haven’t received it, please contact the carrier first for resolution.
If you believe your package is lost or stolen, please reach out to our customer service team at [Email Address] for assistance.

7. Address Changes

Once your order has been processed and shipped, we cannot make any changes to the delivery address. Please ensure all information is correct at checkout.

8. Lost or Damaged Packages

If your package is lost or damaged during shipping, please contact us immediately at [Email Address]. We will assist you in resolving the issue with the carrier and making sure you receive your products.

9. Shipping Delays

While we strive to meet all delivery times, delays can sometimes occur due to circumstances beyond our control, such as weather, holidays, or unforeseen events. Please refer to your tracking information for updates or contact us if you have concerns.